Frequently Asked Questions

Everything you need to know about our services, booking process, and travel policies.

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We craft custom domestic and international travel itineraries. To make your journey seamless from your front door to your destination and back again, we expanded to include our own dedicated full-service transportation division in Chicago.

While our custom travel packages send clients to breathtaking destinations worldwide, our premium private transportation and chauffeur services operate out of the greater Chicago area.

Everything can be booked directly through our website’s online reservation system. Simply select your service type, pick a date and time from our live calendar, input your passenger count, and your flat-rate pricing will calculate automatically with real-time availability.

We provide private transportation to and from O’Hare International Airport (ORD) and Midway International Airport (MDW), as well as all Chicago neighborhoods and surrounding suburbs.

Our vehicle comfortably seats up to 11 passengers, making it ideal for families, business groups, and event transportation.

Yes. A $50 non-refundable Reservation Retainer is required to secure your reservation. The Reservation Retainer is applied toward your total transportation fare. The remaining balance must be paid prior to your scheduled pickup time.

  • Cancellations requested at least 24 hours before the scheduled pickup time may be eligible for rescheduling in accordance with company policy.
  • Cancellations made less than 24 hours before the scheduled pickup time are non-refundable.
  • No-shows are responsible for 100% of the transportation fare.

Yes. We monitor all incoming flights through FlightAware.

We include up to 15-minute complimentary airport wait time after your flight lands. Additional wait time may incur a waiting fee.

All airport pickups are curbside by default. A Meet & Greet service (inside terminal pickup with a sign) is available upon request for an additional fee.

Yes. Additional stops are available:

  • $40 for each additional stop

All rides are 100% private. We do not offer shared rides.

For safety reasons, we cannot transport passengers who cannot safely enter or exit the vehicle without assistance. Our vehicle is not wheelchair accessible or equipped for passengers with significant mobility limitations.

All pricing is per vehicle, not per passenger, and includes up to 11 passengers.

Yes. We serve Chicago and surrounding suburbs. Pricing varies based on distance and zone.

Please send a courtesy text or call with your reservation and flight information; we will adjust accordingly.

Yes, our vehicle has ample luggage space for airport travel and group trips.

We recommend booking at least 48 hours in advance, especially for early mornings, weekend, or holiday travel.

We customize domestic and international destinations with multi-city routes across Asia, the Caribbean, South and Central America, Mexico, the Middle East, Europe, and Africa.

Yes! Beyond airport transportation, our fleet provides private group transportation, custom tours, neighborhood food crawls, and day trips.

Feel free to click on the Book Travel button or submit an online inquiry.

The remaining balance for transportation services must be paid in full at least 24 hours prior to your scheduled pickup time. Your $50 non-refundable Reservation Retainer is applied toward the total transportation fare.

*Certain group, charter, interstate, or special-event reservations may require earlier final payment. Any different payment terms will be provided at the time of booking.

Ready for the vacation of your dreams?

Book your reliable airport transfer or explore our curated local tours today.

* A $50 non-refundable Reservation Retainer is required to secure your reservation. The remaining balance is due prior to departure.